Dogwise.com Privacy Policy

Direct Book Service/Dogwise.com cares about customer privacy. This privacy policy covers the site "WWW.DOGWISE.COM". Below is information on how Direct Book Service/Dogwise.com is committed to our users' privacy.

The Information We Collection and Use

1. Automatically Collected Information.
2. Information Collect Via Cookies.
3. Information You Submit to Dogwise.com.
4. How we use and share Personal Customer Information.

Communications from Dogwise.com

1. Communications related to Transactions & Account Maintenance.
2. Communications related to Dogwise.com and Partner Products and Information.

Linking to Third Party Websites

1. Third Party Links.

Changes to Privacy Policy

1. Changes

The Information We Collection and Use

1. Automatically Collected Information.
   Some information is automatically received and sometimes collected from you when you visit the Dogwise.com site. We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the Internet address of the web site from which you linked directly to our site. We use this information to monitor the usage of our site and user browsing patterns.

2. Information Collected Via Cookies. We use cookies to enhance the browsing and shopping experience at Dogwise.com. Cookies are small files or records that we place on your computer's hard drive to collect information about your activities on the Dogwise.com site. The cookies transmit this information back to the servers at Dogwise.com. These servers are, generally speaking, the only computers which are authorized to read such information. The information captured makes it possible for us to speed navigation, keep track of items in your shopping cart, and provide you with custom tailored content. Cookie are also used to monitor the total number of visitors and pages viewed.

3. Information You Submit to Dogwise.com. Dogwise.com does not require you to submit any personally identifiable information to browse our site. However, in order to make purchases and to take advantage of other offers on our website we do require you to provide us with some personally identifiable information. We use this information in the following ways.

   • Creating a Dogwise.com Account. You must create a customer account with Dogwise.com to complete an order. To create an account, you will need to create a password-protected account with us. In doing so, we require that you provide us with all of the following Personal Customer Information: your name, email address, billing address, shipping addresses, and credit card information. We use industry standard e-commerce security technology to protect the Personal Customer Information that you transmit to us when you establish your account and each time you access your account information. When you set up the account, we ask you to create a password. When you want to make a purchase, we approve your access by verifying your email address with your password.

   • Customer Product Reviews. In order to write Customer Product Reviews, we require the you signup as a customer. We also require the you provide the following information: product rating, a title for the review, a name you want displayed with the review, and the review itself. We then post you review associated with the product in the review. Your Personal Customer Information will never be visible to others reading the review.

4. How we use and share Personal Customer Information. Occasionally,Dogwise.com uses Personal Customer Information to market products and services. You can opt-out from this using your information for this purpose at any time.

   • Credit card companies. Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.

   • Trustworthy Third Parties. From time to time, on limited bases, we share with trustworthy third parties contact information of our registered customers so that such third parties can promote their products and services. You, as a registered customer, can opt out from our disclosure of your information for this purpose at any time.

   • Law Enforcement Investigations. Dogwise.com may release Personal Customer Information when we believe, in our good judgment, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of Dogwise.com, our users, or others.

Communications from Dogwise.com

As a customer, you may receive the following communications from the Dogwise.com

1. Communications related to Transactions & Account Maintenance. These communications include without limitation: order confirmations, order update notices, order problem notices and notices regarding material changes to site policies and account management procedures.

2. Communications related to Dogwise.com and Partner Products and Information. We send promotional emails and other communications to Dogwise.com customers regarding products and services from Dogwise.com and trustworthy third parties. Any Dogwise.com customer who does not wish to receive such product and service communications can choose to remove his or her contact information from our contact list at any time.

Linking to Third Party Websites

1. Third Party Links. When you click on links and banners on our site that take you to third-party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, Dogwise.com cannot be responsible for the actions of any third-party web sites. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from our site or browsing on your own.

Changes to Privacy Policy

1. This privacy policy was updated on April 21, 2003. Dogwise.com reserves the right to modify or amend this policy at any time by posting the revised privacy policy on our site. The changes will only affect the information we collect after the effective date of the change to our privacy policy unless we clearly express otherwise.