This guide is like having a friend explain private training to you! You'll start with exercises to assess your current skills, learn about sales and scheduling, and view sample phone scripts. Then learn to take a history: questionnaires are broken down into lifestyle, training and behavior issues, and include explanations of what your clients' answers might mean. Get pointers on designing lesson plans and protocols, tips on promoting client follow-through, and an entire chapter devoted to commonly asked question. There's even a bonus section with ready-to-use forms, contracts and handouts. Learn what to do if an owner cannot perform an exercise correctly; which exercises should never be done back to back; which questions are crucial to ask in aggression cases; how to work with two dogs in a home; special considerations for working with elderly clients; whether to offer discounted rates to shelters or rescues; how to handle a recommendation for euthanasia; where to get further training on beavior issues, and much more!