Site FAQ

A new website from Dogwise? After nearly 14 years it's finally here!


Please give us a call at 1-800-776-2665 M-F 8am-4pm PST, or email us anytime if you have any questions or concerns.

Will my order history and account information be transferred over?

Due to the age of our previous site, no account information or order history will be moved over to this new site. Please register a new account, or you can just use the guest checkout. 

How do I access my eBooks?

We can transfer your eBooks to this new site. Please send email us or give us a call at 1-800-776-2665. 

What about my professional discount?

Please call or email us about your professional discount, and we can get you setup on the new system.

What about my wholesale account?

We do not have wholesale pricing setup for the new site. We will be emailing our wholesale customer about these changes. Please plan on making wholesale purchases via email / phone in the future. 

What will happen with the affiliate system?

We will have an affiliate system when the new site is ready to launch. Until the site is totally live, we will not be able to provide people with new information on it. The links will change and our requirements for becoming an affiliate will be changing as well.

What is a shopworn or damaged title?

We often have books that have slight damage to either the cover or the interior of the books that don't allow us to sell them as brand new. If you don't need a brand new looking book, these are a great option.