This book is written for anyone who wishes to start a visiting-animal program. It is written from the perspective of a volunteer, but the information is equally applicable to staff of a facility. It is simple and straightforward, giving enough, but not too much, detail. Chapters are placed in chronological order, so you can do things step-by-step, and there is a flow chart to help with scheduling. A Resource section offers further help. Chapters include recruiting members, training and orientation, finding a facility, working with staff, managing volunteers, survival techniques, and resources.